SHIPPING & DELIVERY POLICY:
We provide USPS & FEDEX shipping options & insure each package for the total purchase amount. Orders received before 12pm are shipped out the same day whenever possible, with the exception of holidays and weekends. If you would like you order faster than 3-5 business days, please select an expedited method of delivery. Feel free to call or email us with any special request so that we can process the order in a timely fashion. For international shipping please allow 10 business days from date of purchase for delivery.
1003 SW Washington St.
Portland, OR 97205
Customers are responsible for return shipping charges. We recommend packages be returned via traceable carrier and insured to the full amount of the merchandise. We are not responsible for missing packages. If there is a mistake on the part of Frances May (damaged or miss-shipped goods) we will reimburse customers for shipping using the same method of original purchase or store credit. We will not refund international duties or taxes.
Please note that as our online inventory is pulled from our brick & mortar store and subject to availability. We will try our best to fulfill all online orders, and if an item is out of stock we will notify you as soon as possible.All jewelry, under pinnings, eyewear, printed matter, swimwear and FM Vintage are FINAL Sale. NO EXCEPTIONS.
Frances May reserves the right to refuse any returned item.
The Site may contain links to other Web sites. We are not responsible for the privacy practices or the content of such Web sites or for the privacy policies and practices of other third parties.